Top things an HVAC technician should already do
An HVAC technician’s brain should be loaded with information, in addition to a willingness to be on top of his or her game. Do you have what it takes? According to an online database of HVAC schools,...
View ArticleHiring the best HVAC technicians: Does money talk?
An average HVAC technician makes a $40,000 to $50,000 salary — and that doesn’t take into account his or her skill level. So how do you set yourself apart to attract the best HVAC technicians? Salary?...
View ArticleHVAC technician toolbox: Ready for winter?
Every HVAC technician needs to be prepared for cooler months, whether it’s 40 degrees or a bone-chilling 10. And I’m not talking about wearing a heavier coat on service calls. Great HVAC technicians...
View ArticleHVAC technician injuries: know and avoid them
An HVAC technician takes risks everyday. It’s a job demanding of your physical health, but it doesn’t have to be dangerous. The following are the most common HVAC injuries and how to avoid them,...
View ArticleWhy load calculation is important
Load calculation determines the basis for your entire job at a customer’s home. You wouldn’t want a home contractor guessing the measurements of your foundation, so why should an HVAC technician guess...
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HVAC career success for technicians
HVAC career success for technicians is important for morale and measuring KPIs. What better time than January to kick off a few personal career goals? It’s a time for reflecting on what you can do...
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HVAC job safety: no shortcuts allowed
HVAC job safety is very important when you’re working with chemicals, electricity, and in extreme temperatures. So, are technicians truly safe on the job? Don’t take shortcuts; follow this checklist by...
View ArticleBe transparent — and profitable
Transparency: defined by the business dictionary as a “lack of hidden agendas or conditions, accompanied by the availability of full information required for collaboration, cooperation, and collective...
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4 ways customer service can be simple
Customer service can be simple. So simple, in fact, that we don’t need the throngs of information out there about how to do customer service well. Here are my four tips: Cut the red tape: Using your...
View ArticleDiscover your learning style
Students interested in classes and webinars offered by HVAC Learning Solutions, can often be unsure of whether the web-based or instruction-based technical training is the best option. To help you...
View ArticleSelling IAQ
Indoor air quality can be a valuable selling point to any service call, but it can be difficult to start the conversation. I sat down with Joe Jones, regional business manager, brand management at...
View ArticleOvercoming Objections
By Dave Nichols If there is one skill most sales people would like to be more proficient in, it would be how they handle objections. No wonder the most common sales call goes a little like this: “Here...
View ArticleTech Speak
By Ramy Mousa Imagine that you invite someone over to your house and when they arrive, they start talking to you in a completely different language. You’d probably be confused, maybe even uncomfortable...
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